Warranty Terms
🛡️ Warranty Terms
Quality You Can Count On — Guaranteed by Eyyo
At Eyyo, we stand behind the quality of our products. Every item you purchase is crafted with care and thoroughly inspected before being shipped. However, if a product doesn’t meet your expectations due to a manufacturing defect, we’ve got you covered.
✅ What Is Covered
Eyyo provides a 14-day warranty for all retail orders. This warranty covers:
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Manufacturing defects (seams, stitching, fabric faults)
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Wrong or incomplete products sent in your order
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Defective zippers, buttons, or fasteners that were faulty at the time of delivery
🚫 What Is Not Covered
The warranty does not cover issues resulting from:
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Normal wear and tear
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Improper washing or handling
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Color fading from extended sun exposure
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Damage caused by user error or accidents (e.g., tearing, burning, staining)
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Unauthorized repairs or modifications
🔁 How to Request a Warranty Review
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Contact our support team within 14 days of receiving the item
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Provide your order number and clear photos of the defect
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Our team will review your request within 1–2 business days
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If approved, you’ll be offered:
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A replacement
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A repair
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Or a full refund, depending on the situation
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🧾 Proof of Purchase Required
To process any warranty claim, please keep:
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Your order confirmation email
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Or your e-invoice received after purchase
These documents are necessary to validate the claim and process compensation.
📞 Warranty Support
If you have any concerns about the condition of your product, reach out to us:
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📱 WhatsApp Support: +90 530 647 77 20
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📧 Email:
We’re committed to making it right — because you deserve fashion you can rely on.